Refund and Returns Policy

At SH-Focus Consult, we prioritize delivering exceptional services that provide real value to our clients. To ensure transparency, please review our refund policy below:

  1. Non-Refundable Services
    Once a session, consultation, or workshop has been delivered, refunds are not applicable due to the immediate value provided.
  2. Cancellations by SH-Focus Consult
    In the rare event that we need to cancel a service, you will be entitled to a full refund or rescheduling at your convenience.
  3. Client-Initiated Changes
    We understand that plans can change. Rescheduling requests are accepted up to 48 hours prior to the scheduled session, subject to availability.
  4. Commitment to Client Satisfaction
    While refunds are limited, we are dedicated to addressing any concerns and ensuring your experience meets your expectations. Please reach out with feedback, and we’ll work to find a resolution.